ARE YOU A GREAT COMMUNICATOR?
ARE YOU A GREAT COMMUNICATOR?
Your purpose in life as a manager is to get other people to do things for you,and you can't do this without communicating with them.Brilliant managers are excellent at getting their message across,be it through clear orders or subtle persuasion and appreciate that communication is a two-way process. Most people underestimate the importance of listening but the best managers are the ones with the biggest eras.
The art of knowing how to hold a conversation with someone is coming under threat. We may be expert texters and tweeters but are we losing the ability to make face-to-face conversation?
Ten ways to listen
1)Make time and take time
2)Clear your mind
3)Give your undivided attention
4) Don't interrupt
5)Ask what they mean
6)Check body language
7)keep your opinions to yourself
8) Check what they really feel
9)Hear what's not being said
10)Play back what you've heard.
Your purpose in life as a manager is to get other people to do things for you,and you can't do this without communicating with them.Brilliant managers are excellent at getting their message across,be it through clear orders or subtle persuasion and appreciate that communication is a two-way process. Most people underestimate the importance of listening but the best managers are the ones with the biggest eras.
The art of knowing how to hold a conversation with someone is coming under threat. We may be expert texters and tweeters but are we losing the ability to make face-to-face conversation?
Ten ways to listen
1)Make time and take time
2)Clear your mind
3)Give your undivided attention
4) Don't interrupt
5)Ask what they mean
6)Check body language
7)keep your opinions to yourself
8) Check what they really feel
9)Hear what's not being said
10)Play back what you've heard.
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