PEOPLE PROBLEMS
HOW TO HANDLE TRICKY PEOPLE
1)Get to the heart.whether it's a colleague,client or boss,it's better to try to understand tricky people than to avoid them.work out how they see things and then find a way to work comfortably with them.
2) Control the control freak. If your boss is the anxious type,pre-empt their concerns. To stop them jumping in as your finger reaches for the send button,share your ideas upfront.
3) Don't get dumped on. If your manager tends to deliver top priority tasks for urgent projects and then disappear,help them to focus. Ask them to describe their ideal result. What, when and how do they want it? By forcing them to think it through, you'll avoid unreasonable last minute change.
4) Silence the sceptic. When presenting a new plan,ask questions to understand what makes the doubters tick. Listen carefully. Identify the root of their problem and you can address their real concerns.
5)Clam the stress cadet. If your colleague is in regular meltdown, concentrate their attention on what can be done here and now. Battling a presentation,pitch and project work? Small steps will lead to significant results.
6) Resist charmers. Don't get taken in by empty, eloquent flair. Ask tough questions to keep them on track. Try what does that mean in practice? Help them distinguish between dreams and reality and you'll get the best of both.
1)Get to the heart.whether it's a colleague,client or boss,it's better to try to understand tricky people than to avoid them.work out how they see things and then find a way to work comfortably with them.
2) Control the control freak. If your boss is the anxious type,pre-empt their concerns. To stop them jumping in as your finger reaches for the send button,share your ideas upfront.
3) Don't get dumped on. If your manager tends to deliver top priority tasks for urgent projects and then disappear,help them to focus. Ask them to describe their ideal result. What, when and how do they want it? By forcing them to think it through, you'll avoid unreasonable last minute change.
4) Silence the sceptic. When presenting a new plan,ask questions to understand what makes the doubters tick. Listen carefully. Identify the root of their problem and you can address their real concerns.
5)Clam the stress cadet. If your colleague is in regular meltdown, concentrate their attention on what can be done here and now. Battling a presentation,pitch and project work? Small steps will lead to significant results.
6) Resist charmers. Don't get taken in by empty, eloquent flair. Ask tough questions to keep them on track. Try what does that mean in practice? Help them distinguish between dreams and reality and you'll get the best of both.
Comments